Everyone hates doing it. Nobody looks forward to it. But sometimes it’s necessary. Click on the image below to check out our new video showing you How to deliver feedback…when it’s bad Image credit: Bob AuBuchon
Learning & Development
Magnificent 7: The Key Attributes of High Potential Employees
At some point, your growing business will require you to do some restructuring and introduce one or more levels of management. This will open up a great opportunity for you to develop a small proportion of your people into team leaders or managers – perhaps even into managers of managers. Recruiting new managers from within […]
SME Leadership: Have You Got What It Takes?
What actually is a leader? If you asked 10 people for a definition you would probably get 11 answers. One of my colleagues once commented that (in relation to a leader we both knew) “he may not always be right, but he was always certain!”. And it made me wonder how leaders could be so sure […]
HR Horrors: Managing The Underperformance Of A Longstanding Employee
When we think about underperformance we predominantly relate it to new or nearly new employees, when issues can be put down to recruiting the wrong person or mismanagement in those precious first few months . After all, the process of finding the right member of staff can be tricky, and there are many things that […]
Step Away From Being Ordinary: How To Invest In Your Talent As An SME
As an SME you should have a high concentration of talent and it’s vital to your business’ success that you retain that talent. And that means investing in it. Don’t make the mistake of putting the onus on the individual to provide their own path to personal and professional development, although your immediate focus is […]
Easy (& Cheap) Ways To Do Team Building Events
We all know that successful teamwork is the key to productivity in many aspects of work. And whilst most teamwork is found through generic work practices and sound motivational and leadership actions, there comes a time in the year when people need a bit of a gee-up. And this is when the suggestion of some […]
Poor Performance Or Poor Communication? Know The Difference
One of the most common complaints I hear from employers is that one of their team isn’t performing in one way or another: not pulling their weight, not getting it, or simply not delivering what’s been asked of them. Sometimes (often) we are all quick to judge the performance of others, before first considering our […]
Brainfood: Smart Ways To Grow Your Tech Team
A recent study from CultureAmp found that the no.1 reason for staying with a technology business was the opportunity to grow. But when you’re short on levels of ‘management’ and don’t have the funds to invest heavily in this area, how do you carve out the kind of opportunities a technologist might stay for? And […]
Social Selling: The Qualities To Look For When Recruiting Your Next Sales Person
In her guest appearance on Seth Price’s podcast The Craft of Marketing entrepreneur, consultant and sales guru Jill Rowley defines social selling as “using social networks (such as LinkedIn and Twitter) to research the buyer and their sphere of influence, to be relevant and to drive revenue, customer lifetime value and advocacy”. She describes it as […]
How To Encourage Creativity In Your SME Team
Innovation (or it’s close-cousin, creativity) is a key concern of businesses in the SME world, with the BIS (SMEs: Key Enablers) finding that those who invest in this area have significantly higher growth rates than those who don’t. Yet many report that they are unable to fulfil their potential due to internal blockers. Here we examine how […]
