If you speak to most leaders, they’ll probably tell you that they have a pretty good grasp things happening in their workplace. You probably feel like you have your finger on the pulse, and know exactly what’s going on beneath the surface: there’s small talk over waiting for the kettle to boil you hear; chit chat at the last drinks ‘do’; and then there’s the IMPORTANT discussions held in the meetings you’re part of.
Here’s the thing though. Strong leaders take it one step further. They know that if you really want to excel and get the boost felt from a little Employee Magic, then you need to delve a little bit deeper than that and really listen to what your teams are saying.
Fancy a challenge? Then take just a few minutes out in the next couple of days and ask the following questions to those you meet in order to get some meaningful answers you can use to help boost your business:
- How do you think we could improve the business?
Sometimes, you’re so involved in your own business that it’s hard to see the wood for the trees. Your staff are working with your clients and customers each and every day. They’ll often have an advanced understanding of what’s really happening. So find out how they think you could move forward. You could pick up some amazing ideas, and it could do wonders for engagement and morale.
- What can we do to make your job easier?
Improving productivity could have a real impact on your profits. Your staff know what’s expected from them, but are you giving them the support they need? Maybe you could roll out a system that automates a trickier part of their daily activities. Perhaps you could in new software or technology to cut down on the time that’s spent on certain tasks. Or re-route sign off channels which just annoy rather than add any value. It’s about supporting your staff to be the very best they can be.
- What are we doing within the business that is no longer necessary?
Outdated systems and procedures could be costing you a fortune and ensuring that you play small. It could be time to ditch the things that aren’t working, and start moving towards the future. Your staff keep things running on an operational basis, so it’s likely that they’ve got plenty of thoughts to share.
- Where do you want to be in the next 2/3/5 years?
If you’re not nurturing your team and doing your bit to keep them motivated and on track, then a time will come when they start to look elsewhere. When you know their ambitions and aspirations, you can consider how you can align these with your succession planning.
- How’s your work-life balance at the moment?
Have you stopped to consider what your employees get up to outside of work? It’s important that they have time to relax and unwind. Ask about your employees’ families, children, pets, interests, and hobbies. How could you support them in striking an effective balance? Showing an interest is often greatly appreciated, and it could help you to get a better understanding of wider issues that are having an impact on your workforce.
If you ask these questions this week, it’s guaranteed that you’ll unearth some extremely valuable gems when it comes to working out what makes your staff tick.
Go on, I dare you!
P.s - If you’re secretly wanting to give your own leadership style a bit of a kickstart and want to take some action on it, then download our new eBook: Leadership 101: The Ultimate Guide to Being an Inspirational Leader.
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